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Customer Service & Job Readiness

Students who participate in the Customer Service & Job Readiness Program will attain all of the necessary tools to gain employment opportunities and stability. They will develop communication skills in preparation for difficult situations as well as the appropriate way to speak with clients, supervisors and coworkers. Students will expand on their interviewing, time management and problem-solving skills. We show students how to become dependable employees and the importance of a professional appearance and appropriate attitude. Our Job Placement Department will provide the needed guidance for students to then complete a four-week internship in the area of customer service.

Program Requirements:

  • Must be between 18 – 21 years old
  • Must be IEP diploma bound & VESID eligible
  • Must be work ready
  • Must have good communication and verbal skills and writing ability

Employment Opportunities:

  • Retail
  • Call Center Representative
  • Reservation Agent
  • Customer Service Representative
  • Guest Services
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Educational Training Institute | Corporate Office | 424 W. 33rd St., New York, NY 10001 | Tel 212-243-5081